Returns & Exchanges
At Girly, we want you to love every piece you order, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items. Simply ensure your items are in their original condition with tags attached to receive a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your Girly account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a refund.
- 3.Ship It Back
Affix the prepaid return label to your package and drop it off at any authorized shipping location within 7 days of starting your request.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 business days.
